Serving our Customers
Cooperation based on partnership. Committed employees. Innovation. Efficient logistics. These essential elements of our corporate philosophy have earned us the ongoing trust of our customers for many years. Your trust inspires us to forge ahead and seek new ways to simplify your daily work. We aim not only to meet but to exceed your expectations.
Knowing/discovering products and solutions
All our product information can be accessed at our branches, as well as online on our apps and webshops. We advise customers and showcase the latest technology in our showrooms and tradeshows we hold. We assist them with training programs tailored to their needs and to today’s changing technology.
Our employees provide advice, promote innovation and inform customers about product availability. They help customers to find the best solution for their needs.
Choose the ordering method that suits you best via mobile app, in our web shop, by phone, in an electrical store or directly online. Thanks to the full synchronization of all user data, you always have access to the latest information.
Our track & trace function ensures complete and detailed transparency regarding the delivery status of ordered goods and estimated time of delivery.
You receive your goods reliably and on time. Our logistics concept ensures we can provide you with any product from our entire range when you need them. We deliver your orders directly to your workplace or to our branches for you to collect, so you can work uninterrupted with no need for a warehouse of your own.
We offer payment solutions commensurate with local standards.
Was the product you ordered not quite what you needed? Returning, exchanging and even repairing products is easy with us.
Serving our markets
Sonepar Suisse always promptly finds the best solutions for its customers in key markets for building, industrial and utility companies
We make life easier for our customers across Switzerland by responding quickly and effectively to their needs.